Built site availability and reporting pipelines blocked due to widespread outage
Identified - There is a major outage tied to a widespread disruption with Amazon Web Services (AWS), which powers many of the applications and platforms you use daily, including Built.
Our team is actively monitoring the situation and working to restore service as soon as AWS resolves the issue.
We really appreciate your patience during this time and we will keep our status page updated with the latest information.
Oct 20, 2025 - 10:26 CDT
Monitoring - Data processing and integrations are delayed due to a service provider outage. We are seeing recovery and will continue to monitor recovery and provide updates.
Oct 20, 2025 - 06:52 CDT

About This Site

This page offers the most up-to-date information about Built Technologies's service availability. Please check back frequently to view and track the status of active incidents, application and API availability, SLA compliance, and quality of service.

If you are experiencing an issue not reported here, please contact support@getbuilt.com.

Uptime over the past 90 days. View historical uptime.
Built Service Availability Major Outage
90 days ago
99.96 % uptime
Today
Authentication and User Management ? Major Outage
90 days ago
99.73 % uptime
Today
Project Administration ? Operational
90 days ago
99.96 % uptime
Today
Accounting and Draw Processing ? Operational
90 days ago
99.99 % uptime
Today
Deal Management ? Operational
90 days ago
100.0 % uptime
Today
Inspection and Progress Reporting ? Operational
90 days ago
99.98 % uptime
Today
Insights Reporting ? Degraded Performance
90 days ago
99.98 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Partner Service Integrations ? Operational
90 days ago
100.0 % uptime
Today
Client Data Integrations ? Degraded Performance
90 days ago
99.98 % uptime
Today
Built Marketplace Integrations ? Operational
Mobile Applications ? Operational
Desktop Applications ? Major Outage
Built for Construction Major Outage
90 days ago
99.94 % uptime
Today
Authentication and User Management ? Major Outage
90 days ago
99.76 % uptime
Today
Lien waivers ? Operational
90 days ago
100.0 % uptime
Today
Payments ? Operational
90 days ago
100.0 % uptime
Today
Procore - Quickbooks Online Bridge ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 20, 2025
Inspection completion % missing for some inspections submitted via Androids
Resolved - As of 12 PM CT on 10/20 we’ve confirmed full resolution of the incident that caused issues with the Built Inspect application for Android, causing it to crash upon opening and/or show 0% inspection completion percentages.

All users of the Built Inspect application for Android should update their apps to the newest version, v4.0.19, to avoid experiencing these issues moving forward.

Thank you for your patience. We apologize for any inconvenience this caused.
Oct 20, 12:07 CDT
Update - At approximately 2 PM CT on 10/19 we implemented a fix for the incident that caused issues with the Built Inspect application for Android, causing it to crash upon opening and/or show 0% inspection completion percentages. We are closely monitoring the situation to ensure the issue is fully resolved.

All users of the Built Inspect application for Android should update their apps to the newest version, v4.0.19, to avoid these issues moving forward.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.
Oct 20, 10:34 CDT
Update - As of 7:20 PM CT on 10/15, we’ve implemented a temporary fix for the issue causing some inspections submitted via the Built Inspect App for Android to show a 0% completion rate. All known affected inspections have been manually corrected, and we’re actively monitoring to identify and fix any new cases immediately. A permanent fix is in progress.

In the interim, BIA Android users should avoid (1) updating their application to the latest version, and (2) refreshing their schedules while there are pending uploads. Should users have issues with their application crashing, they can delete and redownload it, which should solve the issue. Should users experience the 0% completion rate issue, a lender submitted inspection can be used to properly update the completion percentages.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to permanently resolve this issue.
Oct 17, 10:08 CDT
Monitoring - As of 7:20 PM CT on 10/15, we’ve implemented a temporary fix for the issue causing some inspections submitted via the Built Inspect App for Android to show a 0% completion rate. All known affected inspections have been manually corrected, and we’re actively monitoring to address any new cases immediately. A permanent fix is in progress.

In the interim, BIA Android users can avoid this issue by avoiding refreshing their schedules while there are pending uploads. Should the issue occur, a lender submitted inspection can be used to properly update the completion percentages.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to permanently resolve this issue.
Oct 15, 19:33 CDT
Identified - We have identified the cause of the incident causing a 0% inspection completion % for some inspections submitted via the Built Inspect App for Android, which began on 10/7. We are working on a solution that will restore full functionality.

In the interim, BIA Android users can avoid this issue by not refreshing their schedule while there are pending uploads.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
Oct 15, 16:56 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025

No incidents reported.

Oct 15, 2025
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
MFA SMS Password Issues
Resolved - At approximately 11 AM CT we implemented a fix for the incident that blocked users from receiving SMS codes while logging in via MFA, which was identified at 10:15 AM CT on 10/9. We've since confirmed that users are able to log in without issue.

Thank you for your patience. We apologize for any inconvenience this caused.
Oct 9, 11:26 CDT
Update - At approximately 11 AM CT we implemented a fix for the incident that blocked users from receiving SMS codes while logging in via MFA, which was identified at 10:15 AM CT on 10/9. We are closely monitoring the situation to ensure the issue is fully resolved.

Should you still have issues receiving the SMS code, please contact our technical support team at (615) 679-1010.
Oct 9, 11:04 CDT
Identified - We have identified the cause of the incident blocking users from receiving SMS codes while logging in via MFA, which was identified at 10:15 AM CT on 10/9. Users can call the Built Support team at 800-655-8138 for help transitioning MFA from SMS codes to an authenticator app in order to log in.

We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Oct 9, 10:28 CDT
Oct 8, 2025
Delay in Built Reporting
Resolved - We’ve confirmed full resolution of the reporting delays that impacted Built Reporting, beginning on October 7, 2025. All reporting data has successfully processed and is now current. No action is required from customers.

Thank you for your patience, and we apologize for any inconvenience this issue may have caused.
Oct 8, 21:48 CDT
Identified - We have identified the cause of the incident causing reporting delays across Built Reporting beginning at roughly 5:00 PM CT on October 7, 2025. We are working on a solution that will restore full functionality and bring reporting data current.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
Oct 8, 16:17 CDT
Investigating - We are currently investigating the cause of an incident impacting Built Reporting, resulting in reporting data not updating since approximately 5:00 PM CT on October 7, 2025. This issue is causing all reports to be delayed.

At this time, we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Oct 8, 15:56 CDT
Oct 7, 2025
Client Data Integrations - Delayed Processing
Resolved - As of 3:50 PM CT on 10/7 we've confirmed full resolution of the issue affecting data integrations within Built products. Data integrations are now running successfully and without any delay. No actions are required from users who experienced delays, as all previously delayed runs are confirmed to have successfully run.

Thank you for your patience as we worked through this issue. We apologize for any inconvenience this caused.
Oct 7, 15:55 CDT
Monitoring - At 12:40 PM CT on 10/7 we implemented a fix for the incident affecting data integrations within Built products. Early results indicate that data integrations are now running successfully. Reconciliation reports will process on a delay as the integration pipelines work through the backlog, without any action required by our customers.
Our team is actively monitoring system performance to confirm full restoration and stability. We will provide a final update once the issue has been fully confirmed as resolved.
Oct 7, 13:33 CDT
Identified - We have identified the cause of the incident affecting data integrations within Built products. As a result of this issue, scheduled data integrations did not run as expected, and reconciliation reports are currently delayed.
Our team is actively working to determine and implement a permanent fix to restore normal operations. We appreciate your patience and understanding while we work to resolve this issue as quickly as possible.
Oct 7, 12:31 CDT
Oct 6, 2025

No incidents reported.

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