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Partial Data Integration Outage
Resolved·Partial outage

As of 6:30pm we’ve confirmed full resolution of the issue that caused data generation failures in outbound reports and API calls impacting event-driven integrations in CLA+ beginning at roughly 5:00 AM CST on 02/17.

Thank you for your patience. We apologize for any inconvenience this caused.

Thu, Feb 19, 2026, 12:35 AM
(4 months ago)
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Affected components
Feb 18, 2026, 09:16 PM
Feb 19, 2026, 12:35 AM
Updates

Resolved

As of 6:30pm we’ve confirmed full resolution of the issue that caused data generation failures in outbound reports and API calls impacting event-driven integrations in CLA+ beginning at roughly 5:00 AM CST on 02/17.

Thank you for your patience. We apologize for any inconvenience this caused.

Thu, Feb 19, 2026, 12:35 AM

Monitoring

At approximately 6:00 PM CST on 02/18, we implemented a fix for the issue that caused data generation failures in outbound reports and API calls impacting event-driven integrations in CLA+ beginning at roughly 5:00 AM CST on 02/17. We are actively monitoring the system to ensure the fix is fully effective and that all functionality has been restored.

We are also working directly with affected clients to ensure any delayed or impacted data is delivered as expected.

Thank you for your patience during this time. We apologize for any inconvenience this has caused.

Thu, Feb 19, 2026, 12:19 AM(15 minutes earlier)

Identified

We have identified the cause of the incident impacting event-driven data integrations, causing issues with data generating in outbound reports or API calls to clients across CLA and CLA+ beginning on 02/17. We are working on a solution that will restore full functionality.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

Wed, Feb 18, 2026, 10:41 PM(1 hour earlier)

Investigating

We are investigating an incident impacting event-driven data integrations, causing issues with data generating in outbound reports or API calls to clients across CLA and CLA+ beginning on 02/13. We are working on a solution that will restore full functionality.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

Wed, Feb 18, 2026, 09:20 PM(1 hour earlier)

Identified

We have identified the cause of the incident impacting event-driven data integrations, causing issues with data generating in outbound reports to clients across CLA and CLA+ beginning on 02/13. We are working on a solution that will restore full functionality.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

Wed, Feb 18, 2026, 09:16 PM