As of 10:36 AM CT on 8/18/2026, we've confirmed full resolution of the Draw Agent outage that began at 10:03 AM CT.
No action is needed on your end. Once we re-run the agent on the affected draws, you'll see the results automatically.
Thank you for your patience. We apologize for any inconvenience this caused.
Resolved
As of 10:36 AM CT on 8/18/2026, we've confirmed full resolution of the Draw Agent outage that began at 10:03 AM CT.
No action is needed on your end. Once we re-run the agent on the affected draws, you'll see the results automatically.
Thank you for your patience. We apologize for any inconvenience this caused.
Investigating
We are currently investigating the cause of an incident identified at 10:03 AM CT on August 18. 2026, impacting the CLA Draw Agent, causing draw agent functionality to be unavailable.
At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.