At approximately 11:48 AM CT on October 29, we implemented a fix for the incident that caused delays retrieving agent results in the Agent Review tab across the AI Draw Agent in CLA beginning at roughly 11:29 AM CT on October 29. We are closely monitoring the situation to ensure the issue is fully resolved.
Draw processing was not affected, and no draws failed during this incident. No action is required. If you saw a delay or timeout in the Agent Review tab, please refresh the page.
Thank you for your patience during this time. We apologize for any inconvenience this has caused.
Resolved
At approximately 11:48 AM CT on October 29, we implemented a fix for the incident that caused delays retrieving agent results in the Agent Review tab across the AI Draw Agent in CLA beginning at roughly 11:29 AM CT on October 29. We are closely monitoring the situation to ensure the issue is fully resolved.
Draw processing was not affected, and no draws failed during this incident. No action is required. If you saw a delay or timeout in the Agent Review tab, please refresh the page.
Thank you for your patience during this time. We apologize for any inconvenience this has caused.
Monitoring
A fix has been implemented for the incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab.
As of 11:48 AM CT, we are monitoring the results to confirm performance has returned to normal. Draw processing was not affected. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Identified
We have identified the cause of an incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. CLA+ is not affected.
Our team is actively working on a fix. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.