As of 10:05 AM we’ve confirmed full resolution of the issue that blocked the "Approve Draw" button from appearing in CLA+, beginning at roughly 8 AM on 12/11.
Thank you for your patience. We apologize for any inconvenience this caused.
Posted Dec 11, 2025 - 10:06 CST
Identified
We have identified the cause of the incident blocking the "Approve Draw" button from appearing in CLA+, beginning at roughly 8 AM on 12/11. We are working on a solution that will restore full functionality.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
Posted Dec 11, 2025 - 09:52 CST
Investigating
We are currently investigating an incident that is impacting CLA+, blocking users from approving draws. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Posted Dec 11, 2025 - 09:32 CST
This incident affected: Built Service Availability (Accounting and Draw Processing).