We’ve confirmed full resolution of the reporting delays that impacted Built Reporting, beginning on October 7, 2025. All reporting data has successfully processed and is now current. No action is required from customers.
Thank you for your patience, and we apologize for any inconvenience this issue may have caused.
Posted Oct 08, 2025 - 21:48 CDT
Identified
We have identified the cause of the incident causing reporting delays across Built Reporting beginning at roughly 5:00 PM CT on October 7, 2025. We are working on a solution that will restore full functionality and bring reporting data current.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
Posted Oct 08, 2025 - 16:17 CDT
Investigating
We are currently investigating the cause of an incident impacting Built Reporting, resulting in reporting data not updating since approximately 5:00 PM CT on October 7, 2025. This issue is causing all reports to be delayed.
At this time, we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Posted Oct 08, 2025 - 15:56 CDT
This incident affected: Built Service Availability (Insights Reporting).