We have confirmed full resolution of the issue that had caused data delays and difficulties uploading and viewing files.
Thank you for your patience. We apologize for any inconvenience this caused
Posted Feb 12, 2025 - 14:44 CST
Monitoring
At 11:55 AM CT we implemented a fix that restores full functionality, allowing users to upload and view files while ensuring real-time data. We are closely monitoring the situation to ensure the issue remains fully resolved.
Thank you for your patience. We apologize for any inconvenience this caused
Posted Feb 12, 2025 - 11:57 CST
Update
At 10:30 AM CT we implemented a partial fix that allows users to upload and view files. However, we're still experiencing data delays, so reporting, grid views and search results may be out-of-date. We continue to work towards a full resolution and will keep you updated on progress.
Thank you for your patience during this time.
Posted Feb 12, 2025 - 10:57 CST
Update
As of 9:30 AM CT we have identified the cause of the incident driving some users to experience issues uploading and viewing files within Built. We are working on a solution that will restore full functionality.
We appreciate your patience and thank you for your understanding.
Posted Feb 12, 2025 - 09:36 CST
Update
As of 9:30 AM CT we have identified the cause of the incident driving some users to experience issues uploading and viewing files within Built. We are working on a solution that will restore full functionality.
We appreciate your patience and thank you for your understanding.
Posted Feb 12, 2025 - 09:35 CST
Identified
As of 9:30 AM CT we have identified the cause of the incident driving some users to experience issues uploading and viewing files within Built. We are working on a solution that will restore full functionality. We appreciate your patience and thank you for your understanding.
Posted Feb 12, 2025 - 09:34 CST
Investigating
As of 8:00 AM CT some users are experiencing issues uploading and viewing files within Built. Our team is actively investigating the issue and working towards a resolution. We appreciate your patience and thank you for your understanding.
Posted Feb 12, 2025 - 08:39 CST
This incident affected: Built Service Availability (Project Administration, Accounting and Draw Processing, Deal Management, Inspection and Progress Reporting, Notifications, Mobile Applications, Desktop Applications) and Built for Construction (Lien waivers).